PRIVACY POLICY
Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.
Information We Collect
We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history and other financial information.
- Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances and account activity.
- Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports and other information relating to your creditworthiness.
- From employers and others to verify information you have given to us. Examples of information provided by employers and others include verifications of employment, income or deposits.
Information We Disclose
Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law.
By submitting data on our website, the visitor is providing explicit consent to transmission of data collected on the website.
We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies.
All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.
We reserve the right to amend (that is, add to, delete or change) the terms of this Privacy Statement from time to time.
Privacy Notice
What Does CityWorth Mortgage, LLC Do With Your Personal Information?
At CityWorth Mortgage, we understand that protecting your personal information is important. Federal law requires financial institutions to explain how they collect, share, and safeguard customer information. This notice describes our privacy practices and the choices available to you.
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, information sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.
Please read this notice carefully to understand what we do.
What Information Do We Collect?
The types of personal information we collect and share depend on the products and services you obtain from us. This information may include:
·Social Security Number
·Mortgage Rates and Payments
·Credit Scores
·Income Information
·Account Balances
·Payment History
·Employment Information
·Contact Information
How Do We Share Information?
All financial companies need to share customers’ personal information to run their everyday business. The chart below explains how CityWorth Mortgage shares information and whether you can limit that sharing.
Reasons We Can Share Your Personal Information | Does CityWorth Share? | Can You Limit This Sharing? |
For our everyday business purposes (processing transactions, maintaining accounts, responding to legal investigations, reporting to credit bureaus) | Yes | No |
For our marketing purposes (offering products and services to you) | Yes | No |
For joint marketing with other financial companies | No | We Do Not Share |
For our affiliates’ everyday business purposes (information about your transactions and experiences) | Yes | No |
For our affiliates’ everyday business purposes (information about your creditworthiness) | Yes | Yes |
For our affiliates to market to you | Yes | Yes |
For non-affiliates to market to you | No | We Do Not Share |
Your Privacy Choices
You may limit certain types of information sharing.
To Opt Out
You may request that we:
·Do not share information about your creditworthiness with affiliates for their everyday business purposes.
·Do not allow affiliates to use your personal information to market products and services to you.
Contact Us
Phone: (877) 908-6250
Online: https://www.cityworthmortgage.com/privacy-notice
Mail:
CityWorth Mortgage, LLC
11781 Lee Jackson Highway
Suite 100
Fairfax, VA 22033
Attn: Privacy Opt-Out
Important: If you are a new customer, we may begin sharing your information 14 days after this notice is provided. When you are no longer our customer, we may continue to share your information as described in this notice. However, you may contact us at any time to limit eligible sharing.
Who We Are
Who Is Providing This Notice?
CityWorth Mortgage, LLC
What We Do
How Does CityWorth Mortgage Protect My Personal Information?
We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your personal information from unauthorized access and use. These measures include secure computer systems, controlled access procedures, and secured facilities.
How Does CityWorth Mortgage Collect My Personal Information?
We collect your personal information when you:
·Apply for a mortgage loan
·Provide mortgage-related information
·Provide income or employment information
·Provide contact information
·Communicate with us regarding our products or services
We also collect information from third parties, including credit bureaus and other service providers involved in the mortgage process.
Why Can’t I Limit All Sharing?
Federal law only gives consumers the right to limit:
·Sharing for affiliates’ everyday business purposes related to creditworthiness
·Affiliates from using your information to market to you
·Sharing with non-affiliates for marketing purposes
State laws and individual companies may provide additional privacy rights.
What Happens When I Limit Sharing for a Joint Account?
Your privacy choices will apply to everyone associated with the account unless you tell us otherwise. However, your choices will not apply to accounts held separately by joint account owners.
Definitions
Affiliates
Companies related by common ownership or control. Affiliates can be financial or non-financial companies.
Current Affiliate:
·CityWorth Properties LLC
Non-Affiliates
Companies not related by common ownership or control.
CityWorth Mortgage does not share personal information with non-affiliates for marketing purposes.
Joint Marketing
A formal agreement between non-affiliated financial companies that jointly market financial products or services.
CityWorth Mortgage does not engage in joint marketing arrangements with non-affiliated companies.
Other Important Information
CityWorth Mortgage values the trust you place in us. We are committed to protecting both public and nonpublic personal information through established security procedures and privacy practices. Our goal is to provide transparency regarding how your information is collected, used, shared, and safeguarded.